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Contact us

We are a UK-based team. For the fastest reply, email us with your order number if you have one.

Shoppers

Questions about sizing, delivery, returns or Purchase Protection? Email hello@shopmona.uk. We aim to reply within one working day.

Many answers are already in our FAQs and Returns & Purchase Protection pages.

Sellers

Want to list on MONA? Start at seller.shopmona.uk. For onboarding or payout help after you have applied, use the same hello@shopmona.uk address with your boutique name in the subject line.

Postal address

MONA operates as a UK online marketplace. Correspondence by post can be sent to:

MONA
United Kingdom
hello@shopmona.uk